{"id":630,"date":"2017-11-21T14:32:17","date_gmt":"2017-11-21T14:32:17","guid":{"rendered":"http:\/\/www.focusontap.com\/?page_id=630"},"modified":"2018-02-22T20:27:16","modified_gmt":"2018-02-22T20:27:16","slug":"support","status":"publish","type":"page","link":"http:\/\/www.focusontap.com\/support\/","title":{"rendered":"Support and FAQ"},"content":{"rendered":"<h2>We\u2019re here to help!<\/h2>\n<p>Need some help with the\u00a0<a href=\"http:\/\/www.focusontap.com\/\">Teen and Adult Phonics Library app<\/a>?\u00a0 You may find the answer you\u2019re looking for in our Frequently Asked Questions (FAQ) below.\u00a0 Otherwise, please contact us and let us know how we can help you.\u00a0 The following link will take you to our Contact form:<\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.focusontap.com\/contact\/\">Contact us for support<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2>FAQ<\/h2>\n<h3>The white noise doesn&#8217;t seem to work.\u00a0 How do I turn this feature on?<\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-631 size-thumbnail\" src=\"http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/noise-on-150x150.png\" alt=\"white noise icon in settings\" width=\"150\" height=\"150\" srcset=\"http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/noise-on-150x150.png 150w, http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/noise-on-300x300.png 300w, http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/noise-on.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>This icon in the settings panel (i.e. the panel which slides up when you tap the tab at the bottom of the screen) activates a looping white noise recording which can be used to mask classroom or other ambiant noise.\u00a0 Some find that this helps with concentration in decoding.\u00a0 If this icon is selected and you still do not hear the white noise, please check that the sound in the app is not muted.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-633 size-thumbnail\" src=\"http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/soundOn-150x150.png\" alt=\"Sound on icon\" width=\"150\" height=\"150\" srcset=\"http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/soundOn-150x150.png 150w, http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/soundOn-300x300.png 300w, http:\/\/www.focusontap.com\/wp-content\/uploads\/2017\/11\/soundOn.png 512w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>This &#8220;sound on&#8221; icon (a speaker with sound coming out) should be selected.\u00a0 Of course, also make sure the volume is not turned down on your device.<\/p>\n<h3><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re here to help! Need some help with the\u00a0Teen and Adult Phonics Library app?\u00a0 You may find the answer you\u2019re&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/pages\/630"}],"collection":[{"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/comments?post=630"}],"version-history":[{"count":7,"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/pages\/630\/revisions"}],"predecessor-version":[{"id":715,"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/pages\/630\/revisions\/715"}],"wp:attachment":[{"href":"http:\/\/www.focusontap.com\/wp-json\/wp\/v2\/media?parent=630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}